Simply Hosting & Servers incident

Network Issue

Resolved after 13 hours 37 minutes, affecting Network Status, on August 20, 2023.

monitoring Aug 20, 2023, 11:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 20, 2023, 06:54 PM UTC
Resolved
Aug 21, 2023, 08:31 AM UTC
Duration
13h 37m
Detected by Pingoru
Aug 20, 2023, 06:54 PM UTC

Affected components

Network Status

Update timeline

  1. investigating Aug 20, 2023, 06:54 PM UTC

    We are currently investigating an issue with a linecard in one of our PoP routers. We do not expect this to cause any outages however this should be considered an at risk period as due to the nature of this issue we will need to run at reduced resiliency at times during fault finding and resolution.

  2. monitoring Aug 20, 2023, 11:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2023, 08:31 AM UTC

    This incident has been resolved.

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