Simply Hosting & Servers incident

Reports of Network packet loss

Resolved after 17 hours 11 minutes, affecting Network Status, on April 19, 2024.

monitoring Apr 19, 2024, 06:16 PM UTC

An issue was identified with a network device which has now been resolved and normal levels of network service has resumed.

Started
Apr 19, 2024, 05:29 PM UTC
Resolved
Apr 20, 2024, 10:40 AM UTC
Duration
17h 11m
Detected by Pingoru
Apr 19, 2024, 05:29 PM UTC

Affected components

Network Status

Update timeline

  1. investigating Apr 19, 2024, 05:29 PM UTC

    We are currently investigating reports of Network packet loss or slow network access to some Simply Hosting services.

  2. monitoring Apr 19, 2024, 06:16 PM UTC

    An issue was identified with a network device which has now been resolved and normal levels of network service has resumed.

  3. resolved Apr 20, 2024, 10:40 AM UTC

    This incident has been resolved.

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