SimpleTexting experienced a major incident on March 25, 2022 affecting Incoming and Outgoing, lasting 18h 2m. The incident has been resolved; the full update timeline is below.
Affected components
IncomingOutgoing
Update timeline
- investigating Mar 25, 2022, 09:22 PM UTC
Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns. We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.
- identified Mar 25, 2022, 10:05 PM UTC
Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.
- identified Mar 26, 2022, 02:18 AM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 26, 2022, 03:24 PM UTC
Campaigns are sending normally now. Thank you for your patience while we resolved this!