SimpleTexting experienced a major incident on May 18, 2026 affecting Outgoing and Outgoing, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2026, 02:08 PM UTC
We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.
- investigating May 18, 2026, 02:11 PM UTC
Our developers have confirmed that links affected by this outage should be reachable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.
- monitoring May 18, 2026, 02:51 PM UTC
A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.
- resolved May 18, 2026, 03:18 PM UTC
This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.