SimpleTexting experienced a major incident on March 31, 2022 affecting Outgoing and Outgoing, lasting 8h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2022, 06:07 PM UTC
Our engineers are currently investigating an issue with MMS campaigns sending slowly. We apologize for the inconvenience and will keep you updated as we learn more.
- investigating Mar 31, 2022, 06:24 PM UTC
Our engineers are looking into slow sending speeds for both SMS and MMS campaigns. We are investigating and will post updates as we work to get this resolved. We apologize for the inconvenience and appreciate your patience.
- monitoring Mar 31, 2022, 07:43 PM UTC
A fix has been implemented and campaigns are starting to send normally now. We're monitoring the situation. Thank you for your patience while we worked on this.
- resolved Apr 01, 2022, 02:25 AM UTC
This incident has been resolved. Thank you for your patience while we worked through it.