SimpleTexting incident

Access Issues with Safari browser on iOS and macOS

Major Resolved View vendor source →

SimpleTexting experienced a major incident on August 26, 2022 affecting Login, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 01:24 PM UTC
Resolved
Aug 26, 2022, 03:09 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 26, 2022, 01:24 PM UTC

Affected components

Login

Update timeline

  1. investigating Aug 26, 2022, 01:24 PM UTC

    Users have reported issues accessing their accounts using Safari on some iOS and macOS devices. We are currently investigating this issue. Our service is still operational and can be accessed by using an alternative browser such as Chrome or Firefox.

  2. monitoring Aug 26, 2022, 02:11 PM UTC

    The cause of this issue has been identified and a fix has been implemented. We will continue to monitor this issue for users accessing the site or mobile app from iOS or macOS devices. We apologize for any inconvenience this may have caused.

  3. resolved Aug 26, 2022, 03:09 PM UTC

    This issue has been resolved. Users should now be able to access SimpleTexting from their iOS and macOS devices. Thanks for your patience!