SimpleTexting incident

Inbound Message Delays - Toll-free numbers

Minor Resolved View vendor source →

SimpleTexting experienced a minor incident on October 3, 2022 affecting Incoming and Incoming, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2022, 08:15 PM UTC
Resolved
Oct 03, 2022, 10:40 PM UTC
Duration
2h 24m
Detected by Pingoru
Oct 03, 2022, 08:15 PM UTC

Affected components

IncomingIncoming

Update timeline

  1. investigating Oct 03, 2022, 08:15 PM UTC

    Some of our users on Toll-free numbers are experiencing delays with inbound messages. We are investigating this issue and will continue to post updates as we get this resolved.

  2. monitoring Oct 03, 2022, 09:43 PM UTC

    A fix has been implemented and we’re monitoring the results. Your incoming messages have not been lost. They will be received shortly according to their current position in the queue. Thanks for your patience.

  3. resolved Oct 03, 2022, 10:40 PM UTC

    This incident has been resolved. Any incoming messages affected during this time have been delivered. We apologize for any inconvenience this may have caused.