SimpleTexting experienced a critical incident on February 22, 2024 affecting Incoming and Incoming and 1 more component, lasting 6h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 22, 2024, 02:41 PM UTC
We’re investigating an AT&T outage that is causing delivery issues to contacts using their wireless service. We’ll continue to monitor and update this page as we receive more information from AT&T.
- investigating Feb 22, 2024, 04:14 PM UTC
We are continuing to investigate an AT&T outage. We’ll continue to monitor and provide an update once we receive more information from AT&T.
- monitoring Feb 22, 2024, 06:16 PM UTC
We've received word from AT&T that a fix has been implemented. Subscribers have reported receiving messages and messages are delivering as expected. We'll provide an update once AT&T has confirmed this issue is fully resolved.
- monitoring Feb 22, 2024, 08:52 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 22, 2024, 08:55 PM UTC
We've received confirmation from AT&T that this issue has been resolved. Any messages affected during this time have been delivered.