SimpleTexting incident

System Temporarily Shut Off

Major Resolved View vendor source →

SimpleTexting experienced a major incident on August 6, 2020 affecting Login and Incoming and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2020, 01:18 AM UTC
Resolved
Aug 06, 2020, 01:35 AM UTC
Duration
17m
Detected by Pingoru
Aug 06, 2020, 01:18 AM UTC

Affected components

LoginIncomingIncomingAPIOutgoingOutgoing

Update timeline

  1. investigating Aug 06, 2020, 01:18 AM UTC

    We’re investigating an issue and had to take our app down temporarily. At this time, we do not have reason to believe that any message loss will occur. Messages that were scheduled to send during this time will send when we’re back online. We sincerely apologize and are doing everything we can to get back up and running as soon as possible.

  2. investigating Aug 06, 2020, 01:34 AM UTC

    We are back online. Thank you again for your patience and we are sorry for the disruption.

  3. resolved Aug 06, 2020, 01:35 AM UTC

    We are back online. Thank you again for your patience and we are sorry for the disruption.