SimpleTexting incident

Outbound messaging down for some users

Minor Resolved View vendor source →

SimpleTexting experienced a minor incident on August 24, 2020 affecting Outgoing, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2020, 12:22 PM UTC
Resolved
Aug 24, 2020, 02:10 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 24, 2020, 12:22 PM UTC

Affected components

Outgoing

Update timeline

  1. investigating Aug 24, 2020, 12:22 PM UTC

    Some users are experiencing issues with outbound messages. Any messages set to deliver in the near future may be delayed. Those set for a later date will be scheduled and sent as usual. We'll post an update when it’s resolved. We know this is frustrating and are sorry for any inconvenience it may cause.

  2. investigating Aug 24, 2020, 02:09 PM UTC

    All functionality is now restored. Thank you for your patience.

  3. investigating Aug 24, 2020, 02:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 24, 2020, 02:10 PM UTC

    This incident has been resolved.