SimpleTexting experienced a notice incident on October 20, 2020 affecting Login, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2020, 02:39 PM UTC
Many of our users have reported issues accessing their accounts. We are looking into the cause of this issue and hope to have the system fully operational as soon as possible. Thank you for your patience.
- identified Oct 20, 2020, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2020, 02:51 PM UTC
We have identified the problem and a solution has been rolled out. We will continue to monitor the issue. Once again, thank you for your patience.
- monitoring Oct 20, 2020, 02:52 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2020, 04:52 PM UTC
We are happy to report that the incident has been resolved. We would also like to note that no traffic was lost during the brief outage, all inbound and outbound messages were delivered as normal.