SimpleTexting experienced a minor incident on February 4, 2025 affecting Login, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 04, 2025, 08:44 PM UTC
We are currently investigating reports of customers not receiving text messages as part of Two-Factor Authentication when attempting to log into SimpleTexting. At this time, verification via email is working as expected. We will provide updates as soon as more information is available. We thank you for your patience during this time.
- monitoring Feb 04, 2025, 09:08 PM UTC
A fix has been implemented and SMS messages containing verification codes for Two-Factor Authentication are now sending as expected. We will continue to update as we monitor the results of this fix.
- resolved Feb 04, 2025, 10:01 PM UTC
We are happy to report that this issue has been fully resolved.