SimplePractice incident

Limited Feature Interruption - Calendar and Notifications

Minor Resolved View vendor source →

SimplePractice experienced a minor incident on July 14, 2025 affecting Main application, lasting 6h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 03:24 PM UTC
Resolved
Jul 14, 2025, 10:07 PM UTC
Duration
6h 42m
Detected by Pingoru
Jul 14, 2025, 03:24 PM UTC

Affected components

Main application

Update timeline

  1. investigating Jul 14, 2025, 03:24 PM UTC

    We are currently experiencing a limited feature interruption related to the calendar and notifications. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.

  2. identified Jul 14, 2025, 03:58 PM UTC

    We have identified the cause of the issue and are actively working on a fix.

  3. identified Jul 14, 2025, 06:29 PM UTC

    We are continuing to work on a fix for this issue. Thank you for your patience.

  4. monitoring Jul 14, 2025, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results. Calendar and notification features should be resuming as normal.

  5. resolved Jul 14, 2025, 10:07 PM UTC

    This issue has been resolved. All calendar and notifications features are functioning normally. We appreciate your patience.