SimplePractice experienced a minor incident on July 15, 2025 affecting Main application, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Main application
Update timeline
- investigating Jul 15, 2025, 08:49 PM UTC
We are currently experiencing a limited feature interruption related to exports. Customers may experience stalled processing for exports within accounts. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- resolved Jul 15, 2025, 10:05 PM UTC
This issue has been resolved. We appreciate your patience.