SimpleConsign incident

Partner Processor Experiencing Intermittent Issues

Resolved after 7 hours 36 minutes, on January 28, 2024.

monitoring Jan 28, 2024, 07:51 PM UTC

We are continuing to monitor for any changes. Please visit https://status.fortispay.com/ for updates.

Started
Jan 28, 2024, 07:51 PM UTC
Resolved
Jan 29, 2024, 03:28 AM UTC
Duration
7h 36m
Detected by Pingoru
Jan 28, 2024, 07:51 PM UTC

Update timeline

  1. investigating Jan 28, 2024, 07:51 PM UTC

    We are reaching out to inform you of an ongoing issue with Fortis/Zeamster, which may currently be affecting the performance and reliability of integrated credit card processing. It's important to note that while SimpleConsign's services remain operational, you may experience intermittent delays or disruptions with processing cards through Fortis. At this time, we've confirmed that processing traffic is moving through the SimpleConsign system without issue and the problem does not appear to be on our end.

  2. monitoring Jan 28, 2024, 07:51 PM UTC

    We are continuing to monitor for any changes. Please visit https://status.fortispay.com/ for updates.

  3. resolved Jan 29, 2024, 03:28 AM UTC

    Our partner has resolved the issue.

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