Simplecast incident

Analytics Reporting Delays

Resolved after 6 hours 28 minutes, affecting Retrieval, on August 28, 2021.

identified Aug 28, 2021, 03:34 PM UTC

We have identified that Amazon Web Services (AWS) is currently having service outages affecting our analytics pipeline. While analytics ingestion and reporting is currently behind normal processing time, NO data has been lost. We are actively monitoring and will be processing analytics once AWS services become available.

Started
Aug 28, 2021, 03:34 PM UTC
Resolved
Aug 28, 2021, 10:02 PM UTC
Duration
6h 28m
Detected by Pingoru
Aug 28, 2021, 03:34 PM UTC

Affected components

Retrieval

Update timeline

  1. identified Aug 28, 2021, 03:34 PM UTC

    We have identified that Amazon Web Services (AWS) is currently having service outages affecting our analytics pipeline. While analytics ingestion and reporting is currently behind normal processing time, NO data has been lost. We are actively monitoring and will be processing analytics once AWS services become available.

  2. resolved Aug 28, 2021, 10:02 PM UTC

    This incident has been resolved.

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