Simplecast Outage History

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Simplecast had 6 outages in the last 2 years totaling 74h 52m of downtime, averaging 0.2 incidents per month.

There were 6 Simplecast outages since January 30, 2026 totaling 74h 52m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.simplecast.com

Major September 21, 2026

Episode Audio File upload delay

Detected by Pingoru
Sep 21, 2026, 06:49 PM UTC
Resolved
Sep 21, 2026, 06:49 PM UTC
Duration
–
Affected: Audio Transcoding
Timeline · 1 update
  1. resolved Sep 21, 2026, 06:49 PM UTC

    We've experienced a delay on the audio file upload process for episodes in the past few hours. The backend is now stable and operational.

Read the full incident report →

Notice July 6, 2026

Content - Audience - Web Player stats reporting issue

Detected by Pingoru
Jul 06, 2026, 04:58 PM UTC
Resolved
Jul 06, 2026, 07:13 PM UTC
Duration
2h 14m
Affected: Simplecast.com, Dashboards & Customer Admin
Timeline · 2 updates
  1. identified Jul 06, 2026, 04:58 PM UTC

    We're experiencing some issues with the reporting of the Web Player stats (Average Completion, Hours Listened, Playback Duration, etc) in the Audience tab. Our teams are working on a fix to restore the displayed numbers. Rest assured, this is only a UI rendering issue and data is not affected.

  2. resolved Jul 06, 2026, 07:13 PM UTC

    The reporting issue has been addressed.

Read the full incident report →

Minor May 21, 2026

Simplecast Professional - Monetization Tab Data Display Issue

Detected by Pingoru
May 21, 2026, 01:17 PM UTC
Resolved
May 21, 2026, 01:28 PM UTC
Duration
10m
Affected: Simplecast.com, Dashboards & Customer Admin
Timeline · 2 updates
  1. investigating May 21, 2026, 01:17 PM UTC

    Some Simplecast customers may experience an issue where data is not being displayed when attempting to access the Monetisation tab in the platform. The Simplecast engineering teams have identified the root cause and are currently working on deploying a fix. We can confirm that no other platform functionalities are impacted at this time. Everything should be back to normal in the next hour.

  2. resolved May 21, 2026, 01:28 PM UTC

    We can confirm that the service has fully recovered and that the platform is operating normally.

Read the full incident report →

Major May 15, 2026

Ad Delivery issue

Detected by Pingoru
May 15, 2026, 02:00 PM UTC
Resolved
May 15, 2026, 11:00 PM UTC
Duration
9h
Timeline · 1 update
  1. resolved May 18, 2026, 05:01 PM UTC

    We experienced an issue affecting ad insertion and delivery between May 15 at 14:00 UTC and May 16 at 23:00 UTC. During this time, an incorrect targeting rule in the backend prevented ads from being eligible for delivery. The issue has since been resolved by our Engineering teams, and we are actively enhancing our monitoring and alerting processes to help identify and address similar situations more quickly in the future.

Read the full incident report →

Notice May 11, 2026

RSS Show Name

Detected by Pingoru
May 11, 2026, 02:21 PM UTC
Resolved
May 11, 2026, 02:34 PM UTC
Duration
13m
Affected: Simplecast API
Timeline · 2 updates
  1. identified May 11, 2026, 02:21 PM UTC

    For the shows that have updated their RSS feed since 13:00 UTC, the show name has been incorrectly updated to the RSS "main feed" name. We're working with the Engineering teams to restore the correct names for all affected feeds.

  2. resolved May 11, 2026, 02:34 PM UTC

    Issue has been resolved. All impacted RSS feeds should be shortly updated (this time may vary depending on each player's behavior).

Read the full incident report →

Minor January 30, 2026

UI Analytics graphs reporting issue

Detected by Pingoru
Jan 30, 2026, 08:03 PM UTC
Resolved
Feb 02, 2026, 11:17 AM UTC
Duration
2d 15h
Affected: Processing
Timeline · 4 updates
  1. identified Jan 30, 2026, 08:03 PM UTC

    Some of the graphs in the UI may show incomplete or missing data on some of the episodes for the past day. The issue has been identified by our teams and as soon as a fix is ready, data will be re-ingested and reprocessed in the next 24-48 hours. Delivery is NOT affected.

  2. identified Jan 30, 2026, 08:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 31, 2026, 11:51 AM UTC

    The issue has been addressed and it affected analytics for episodes created on Jan 28th. Teams are still working on reprocessing the missing data.

  4. resolved Feb 02, 2026, 11:17 AM UTC

    This incident has been resolved.

Read the full incident report →