Resolved after 6 hours 32 minutes, affecting Simplecast.com, Dashboards & Customer Admin and Processing and 1 more, on December 7, 2021.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Dec 07, 2021, 05:21 PM UTC
We have identified that Amazon Web Services (AWS) is currently having service outages affecting various aspects of Simplecast. While all public-facing services (RSS feeds, episode audio, sites, web players, and dashboard) are currently online and functional, services that power the creation of new content are currently not working. This includes, but is not limited to, new episode creation, changes to RSS feeds, show imports, and new analytics ingestion and reporting. No data is lost. We are actively monitoring this situation and will be ensuring that all Simplecast services are up-to-date once AWS services become available.
- monitoring Dec 07, 2021, 08:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 07, 2021, 08:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 07, 2021, 11:53 PM UTC
This incident has been resolved.
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Amazon Web Services