Simplecast incident

Analytics Reporting Delays

Resolved after 1 day 7 hours, affecting Retrieval, on December 10, 2021.

monitoring Dec 11, 2021, 08:14 PM UTC

We have reenabled analytics reporting and are actively monitoring analytics as they catch back up to normal reporting times.

Started: Dec 10, 2021, 10:56 PM UTC
Resolved: Dec 12, 2021, 06:02 AM UTC
Duration: 1d 7h
Detected by Pingoru: Dec 10, 2021, 10:56 PM UTC

Affected components

Retrieval

Update timeline

monitoring Dec 10, 2021, 10:56 PM UTC

Your analytics dashboard will show data current to 00:00UTC, December 11, 2021. Analytics data collected after that time is not currently being represented and is NOT lost. We are actively working at surfacing new data in your Dashboard again as soon as possible.
monitoring Dec 11, 2021, 01:10 PM UTC

Analytics retrieval is still experiencing delays and we are actively working on bringing things back to normal.
monitoring Dec 11, 2021, 08:14 PM UTC

We have reenabled analytics reporting and are actively monitoring analytics as they catch back up to normal reporting times.
resolved Dec 12, 2021, 06:02 AM UTC

This incident has been resolved.

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