SimpleBackups incident

Delayed backup and snapshot jobs for a subset of accounts

Minor Resolved

SimpleBackups experienced a minor incident on August 1, 2026 affecting Scheduled Jobs (Database Backups) and Scheduled Jobs (File Backups) and 1 more component, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2026, 02:03 AM UTC
Resolved
Aug 01, 2026, 08:44 AM UTC
Duration
6h 41m
Detected by Pingoru
Aug 01, 2026, 02:03 AM UTC

Affected components

Scheduled Jobs (Database Backups)Scheduled Jobs (File Backups)Scheduled Jobs (Server Snapshots)Scheduled Jobs (Cloud Storage Replication)

Update timeline

  1. investigating Aug 01, 2026, 02:03 AM UTC

    We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run

  2. identified Aug 01, 2026, 04:14 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Aug 01, 2026, 07:44 AM UTC

    We're continuing to monitor remaining jobs and are making infrastructure improvement.

  4. resolved Aug 01, 2026, 08:44 AM UTC

    This incident has been resolved.