SimpleBackups incident
Delayed backup and snapshot jobs for a subset of accounts
Resolved after 6 hours 41 minutes, affecting Scheduled Jobs (Database Backups) and Scheduled Jobs (File Backups) and 1 more, on August 1, 2026.
This incident has been resolved.
Affected components
Update timeline
- investigating Aug 01, 2026, 02:03 AM UTC
We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run
- investigating Aug 01, 2026, 02:03 AM UTC
We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run.
- identified Aug 01, 2026, 04:14 AM UTC
We are continuing to work on a fix for this incident.
- identified Aug 01, 2026, 04:14 AM UTC
We are continuing to work on a fix for this incident..
- monitoring Aug 01, 2026, 07:44 AM UTC
We're continuing to monitor remaining jobs and are making infrastructure improvement.
- monitoring Aug 01, 2026, 07:44 AM UTC
We're continuing to monitor remaining jobs and are making infrastructure improvement..
- resolved Aug 01, 2026, 08:44 AM UTC
This incident has been resolved.
- resolved Aug 01, 2026, 08:44 AM UTC
This incident has been resolved..
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