SimpleBackups Outage History

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Pingoru has recorded 24 incidents for SimpleBackups: 10 in the last 12 months and 2 in the last 90 days.

Source: simplebackups.instatus.com

24incidents recorded
10last 12 months
2last 90 days
15 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking SimpleBackups in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 2026126 of 744 (4%)
June 202610 of 720 (0%)
July 2026149 of 744 (7%)
August 2026210 of 744 (1%)
September 2026141 of 720 (6%)
October 202614 of 744 (1%)
November 202600 of 106 (0%)

Incidents, newest first

Minor October 14, 2026 Degraded performance on UI 4h 22m UI (App Dashboard)

Started Oct 14, 2026, 03:36 PM UTC· resolved Oct 14, 2026, 07:58 PM UTC

  1. investigating Oct 14, 2026, 03:36 PM UTC

    UI: Backup runs list may not load correctly. We are currently investigating this incident..

  2. investigating Oct 14, 2026, 03:36 PM UTC

    We are currently investigating this incident.

  3. identified Oct 14, 2026, 05:00 PM UTC

    We are continuing to work on a fix for this incident.

  4. identified Oct 14, 2026, 05:00 PM UTC

    We are continuing to work on a fix for this incident..

  5. monitoring Oct 14, 2026, 07:00 PM UTC

    We implemented a fix and are currently monitoring the result.

  6. monitoring Oct 14, 2026, 07:00 PM UTC

    We implemented a fix and are currently monitoring the result..

  7. resolved Oct 14, 2026, 07:58 PM UTC

    This incident has been resolved..

  8. resolved Oct 14, 2026, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 19, 2026 Some accounts seeing repeated 'skipped' backup entries 1d 16h Scheduled Jobs (Database Backups), Scheduled Jobs (File Backups), Scheduled Jobs (Cloud Storage Replication)

Started Sep 19, 2026, 06:46 AM UTC· resolved Sep 20, 2026, 11:19 PM UTC

  1. investigating Sep 19, 2026, 06:46 AM UTC

    We are currently investigating this incident.

  2. investigating Sep 19, 2026, 06:46 AM UTC

    We are currently investigating this incident..

  3. identified Sep 19, 2026, 07:15 AM UTC

    We are continuing to work on a fix for this incident.

  4. identified Sep 19, 2026, 07:15 AM UTC

    We are continuing to work on a fix for this incident..

  5. monitoring Sep 19, 2026, 08:20 AM UTC

    We implemented a fix and are currently monitoring the result.

  6. monitoring Sep 19, 2026, 08:20 AM UTC

    We implemented a fix and are currently monitoring the result..

  7. resolved Sep 20, 2026, 11:19 PM UTC

    This incident has been resolved..

  8. resolved Sep 20, 2026, 11:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 3, 2026 Delayed backup processing 3h 6m Scheduled Jobs (Database Backups), Scheduled Jobs (File Backups), Scheduled Jobs (Server Snapshots), Scheduled Jobs (Cloud Storage Replication) and 1 more

Started Aug 03, 2026, 02:10 PM UTC· resolved Aug 03, 2026, 05:16 PM UTC

  1. investigating Aug 03, 2026, 02:10 PM UTC

    We're investigating reports of delayed processing for some scheduled backups. Other backup types are unaffected.

  2. investigating Aug 03, 2026, 02:10 PM UTC

    We're investigating reports of delayed processing for some scheduled backups. Other backup types are unaffected..

  3. identified Aug 03, 2026, 04:46 PM UTC

    We are continuing to work on a fix for this incident..

  4. identified Aug 03, 2026, 04:46 PM UTC

    We are continuing to work on a fix for this incident.

  5. monitoring Aug 03, 2026, 05:16 PM UTC

    A fix has been applied. Affected backups are processing normally we're monitoring to confirm full recovery..

  6. monitoring Aug 03, 2026, 05:16 PM UTC

    A fix has been applied. Affected backups are processing normally we're monitoring to confirm full recovery.

  7. resolved Aug 03, 2026, 05:16 PM UTC

    This incident has been resolved..

  8. resolved Aug 03, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2026 Delayed backup and snapshot jobs for a subset of accounts 6h 41m Scheduled Jobs (Database Backups), Scheduled Jobs (File Backups), Scheduled Jobs (Server Snapshots), Scheduled Jobs (Cloud Storage Replication)

Started Aug 01, 2026, 02:03 AM UTC· resolved Aug 01, 2026, 08:44 AM UTC

  1. investigating Aug 01, 2026, 02:03 AM UTC

    We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run

  2. investigating Aug 01, 2026, 02:03 AM UTC

    We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run.

  3. identified Aug 01, 2026, 04:14 AM UTC

    We are continuing to work on a fix for this incident.

  4. identified Aug 01, 2026, 04:14 AM UTC

    We are continuing to work on a fix for this incident..

  5. monitoring Aug 01, 2026, 07:44 AM UTC

    We're continuing to monitor remaining jobs and are making infrastructure improvement.

  6. monitoring Aug 01, 2026, 07:44 AM UTC

    We're continuing to monitor remaining jobs and are making infrastructure improvement..

  7. resolved Aug 01, 2026, 08:44 AM UTC

    This incident has been resolved.

  8. resolved Aug 01, 2026, 08:44 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor July 4, 2026 Some MySQL backups are failing reporting "Access denied" 2d Scheduled Jobs (Database Backups)

Started Jul 04, 2026, 01:30 PM UTC· resolved Jul 06, 2026, 02:01 PM UTC

  1. investigating Jul 04, 2026, 01:30 PM UTC

    We are currently investigating this incident.

  2. investigating Jul 04, 2026, 01:30 PM UTC

    We are currently investigating this incident..

  3. resolved Jul 06, 2026, 02:01 PM UTC

    This incident has been resolved..

  4. resolved Jul 06, 2026, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2026 Connectivity issues affecting some backups – Scheduled Jobs (Database Backups), Scheduled Jobs (File Backups), Scheduled Jobs (Server Snapshots), Scheduled Jobs (Cloud Storage Replication) and 1 more

Started Jun 19, 2026, 04:00 PM UTC· resolved Jun 19, 2026, 04:00 PM UTC

  1. investigating Jun 19, 2026, 02:32 PM UTC

    We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one.

  2. resolved Jun 19, 2026, 04:00 PM UTC

    We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one..

Read the full incident report →

Minor May 7, 2026 API Errors 1d 2h Integrations (API)

Started May 07, 2026, 07:00 PM UTC· resolved May 08, 2026, 09:15 PM UTC

  1. investigating May 07, 2026, 07:00 PM UTC

    We are currently investigating this incident.

  2. investigating May 07, 2026, 07:00 PM UTC

    We are currently investigating this incident..

  3. monitoring May 07, 2026, 09:15 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. monitoring May 07, 2026, 09:15 PM UTC

    We implemented a fix and are currently monitoring the result..

  5. resolved May 08, 2026, 09:15 PM UTC

    This incident has been resolved.

  6. resolved May 08, 2026, 09:15 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor April 20, 2026 App returning 504 errors 1h 9m Overall

Started Apr 20, 2026, 11:00 AM UTC· resolved Apr 20, 2026, 12:10 PM UTC

  1. investigating Apr 20, 2026, 11:00 AM UTC

    We are currently investigating this incident..

  2. resolved Apr 20, 2026, 12:10 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 19, 2026 Application slow and reported failing Snapshots on DigitalOcean 1h 2m Overall

Started Jan 19, 2026, 10:10 AM UTC· resolved Jan 19, 2026, 11:13 AM UTC

  1. investigating Jan 19, 2026, 10:10 AM UTC

    We are currently investigating this incident..

  2. monitoring Jan 19, 2026, 11:13 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jan 19, 2026, 11:13 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 14, 2025 High latency throughout the application + API 4h 40m Overall

Started Dec 14, 2025, 09:36 AM UTC· resolved Dec 14, 2025, 02:17 PM UTC

  1. investigating Dec 14, 2025, 09:36 AM UTC

    We are currently investigating this incident..

  2. identified Dec 14, 2025, 10:59 AM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Dec 14, 2025, 11:17 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Dec 14, 2025, 02:17 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor October 30, 2025 Dashboard & API not responding 30m Overall

Started Oct 30, 2025, 10:36 PM UTC· resolved Oct 30, 2025, 11:06 PM UTC

  1. investigating Oct 30, 2025, 10:36 PM UTC

    We are currently investigating this incident..

  2. resolved Oct 30, 2025, 11:06 PM UTC

    This incident has been resolved..

Read the full incident report →

Major October 20, 2025 Some backups are disrupted due to hosting provider outage 2h 58m Overall

Started Oct 20, 2025, 08:06 AM UTC· resolved Oct 20, 2025, 11:04 AM UTC

  1. identified Oct 20, 2025, 08:06 AM UTC

    We are continuing to work on a fix for this incident..

  2. monitoring Oct 20, 2025, 09:15 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Oct 20, 2025, 11:04 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor August 7, 2025 Trial ended emails sent incorrectly (please disregard) 3d 12h

Started Aug 07, 2025, 07:10 PM UTC· resolved Aug 11, 2025, 07:14 AM UTC

  1. investigating Aug 07, 2025, 07:10 PM UTC

    We are currently investigating this incident..

  2. identified Aug 07, 2025, 07:14 PM UTC

    We are continuing to work on a fix for this incident..

  3. resolved Aug 11, 2025, 07:14 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor June 30, 2025 Snapshot on DigitalOcean provider are unstable for some users 1d 3h

Started Jun 30, 2025, 12:58 PM UTC· resolved Jul 01, 2025, 04:21 PM UTC

  1. identified Jun 30, 2025, 12:58 PM UTC

    We are continuing to work on a fix for this incident. .

  2. monitoring Jun 30, 2025, 04:21 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jul 01, 2025, 04:21 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 4, 2025 Incorrect emails was sent to multiple accounts 7d 1h

Started Jan 04, 2025, 08:27 AM UTC· resolved Jan 11, 2025, 10:27 AM UTC

  1. investigating Jan 04, 2025, 08:27 AM UTC

    We are currently investigating this incident..

  2. resolved Jan 11, 2025, 10:27 AM UTC

    This incident has been resolved..

Read the full incident report →