Simbase experienced a minor incident on May 6, 2026 affecting Dashboard and Store, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardStore
Update timeline
- identified May 06, 2026, 06:38 PM UTC
We are extending the maintenance window for the migration of our accounting and billing system to a new provider. We are working through a technical issue and will provide an update shortly. SIM connectivity is not affected.
- resolved May 06, 2026, 06:54 PM UTC
This incident has been resolved.