SignUpGenius incident

Service Degradation

Resolved after 1 hour 46 minutes, affecting Current status by service (Mobile Web) and Current status by service (SignUpGenius Main) and 1 more, on October 20, 2025.

resolved Oct 20, 2025, 08:40 PM UTC

Service Restored Our services are now fully operational. We've successfully migrated to an unaffected region while AWS resolves their US-East-1 outage. All features are now available with normal performance.

Started
Oct 20, 2025, 06:54 PM UTC
Resolved
Oct 20, 2025, 08:40 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 20, 2025, 06:54 PM UTC

Affected components

Current status by service (Mobile Web)Current status by service (SignUpGenius Main)Current status by service (v3 API)Current status by service (SignUpGenius - v1/v2 API)Current status by service (SignUpGenius Donations)Current status by service (SignUpGenius Tickets)Current status by service (SignUpGenius Auctions)Services (Email Services)Services (Embed Service)Services (Calendar Service)

Update timeline

  1. investigating Oct 20, 2025, 06:54 PM UTC

    We're currently experiencing service issues due to an ongoing AWS outage affecting multiple services in the US-East region. Our team is actively monitoring the situation. We'll update you as AWS resolves the underlying infrastructure issues.

  2. resolved Oct 20, 2025, 08:40 PM UTC

    Service Restored Our services are now fully operational. We've successfully migrated to an unaffected region while AWS resolves their US-East-1 outage. All features are now available with normal performance.

Your product runs on more than SignUpGenius

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →