SignUpGenius Outage History

SignUpGenius is up right now

SignUpGenius had 9 outages in the last 2 years totaling 1h 46m of downtime — averaging 0.4 incidents per month.

There were 9 SignUpGenius outages since October 20, 2025 totaling 1h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signupgenius.com

Minor October 28, 2025

V3 API - Service Degradation

Detected by Pingoru
Oct 28, 2025, 11:08 PM UTC
Resolved
Oct 28, 2025, 11:08 PM UTC
Duration
—
Affected: Current status by service (v3 API)Current status by service (v3 API)
Timeline · 1 update
  1. resolved Oct 28, 2025, 11:08 PM UTC

    We're experiencing increased error rates and latencies on our V3 API due to AWS infrastructure issues in US-EAST-1. This is impacting ECS and EC2 services that power our backend. We're monitoring closely as AWS works to resolve. Retries should succeed. Next update by 4:15 PM PDT.

Read the full incident report →

Major October 20, 2025

Service Degradation

Detected by Pingoru
Oct 20, 2025, 06:54 PM UTC
Resolved
Oct 20, 2025, 08:40 PM UTC
Duration
1h 46m
Affected: Current status by service (Mobile Web)Current status by service (SignUpGenius Main)Current status by service (v3 API)Current status by service (SignUpGenius - v1/v2 API)Current status by service (SignUpGenius Donations)Current status by service (SignUpGenius Tickets)Current status by service (SignUpGenius Auctions)Services (Email Services)Services (Embed Service)Services (Calendar Service)Services (Webhook Service)Current status by service (Mobile Web)Current status by service (SignUpGenius Main)Current status by service (v3 API)Current status by service (SignUpGenius - v1/v2 API)Current status by service (SignUpGenius Donations)Current status by service (SignUpGenius Tickets)Current status by service (SignUpGenius Auctions)
Timeline · 2 updates
  1. investigating Oct 20, 2025, 06:54 PM UTC

    We're currently experiencing service issues due to an ongoing AWS outage affecting multiple services in the US-East region. Our team is actively monitoring the situation. We'll update you as AWS resolves the underlying infrastructure issues.

  2. resolved Oct 20, 2025, 08:40 PM UTC

    Service Restored Our services are now fully operational. We've successfully migrated to an unaffected region while AWS resolves their US-East-1 outage. All features are now available with normal performance.

Read the full incident report →