SignUpGenius Outage History

SignUpGenius is up right now

SignUpGenius had 9 outages in the last 2 years totaling 1h 46m of downtime — averaging 0.4 incidents per month.

There were 9 SignUpGenius outages since October 20, 2025 totaling 1h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signupgenius.com

Minor October 28, 2025

V3 API - Service Degradation

Detected by Pingoru
Oct 28, 2025, 11:08 PM UTC
Resolved
Oct 28, 2025, 11:08 PM UTC
Duration
—
Affected: Current status by service (v3 API)
Timeline · 1 update
  1. resolved Oct 28, 2025, 11:08 PM UTC

    We're experiencing increased error rates and latencies on our V3 API due to AWS infrastructure issues in US-EAST-1. This is impacting ECS and EC2 services that power our backend. We're monitoring closely as AWS works to resolve. Retries should succeed. Next update by 4:15 PM PDT.

Read the full incident report →

Major October 20, 2025

Service Degradation

Detected by Pingoru
Oct 20, 2025, 06:54 PM UTC
Resolved
Oct 20, 2025, 08:40 PM UTC
Duration
1h 46m
Affected: Current status by service (Mobile Web)Current status by service (SignUpGenius Main)Current status by service (v3 API)Current status by service (SignUpGenius - v1/v2 API)Current status by service (SignUpGenius Donations)Current status by service (SignUpGenius Tickets)Current status by service (SignUpGenius Auctions)Services (Email Services)Services (Embed Service)Services (Calendar Service)Services (Webhook Service)
Timeline · 2 updates
  1. investigating Oct 20, 2025, 06:54 PM UTC

    We're currently experiencing service issues due to an ongoing AWS outage affecting multiple services in the US-East region. Our team is actively monitoring the situation. We'll update you as AWS resolves the underlying infrastructure issues.

  2. resolved Oct 20, 2025, 08:40 PM UTC

    Service Restored Our services are now fully operational. We've successfully migrated to an unaffected region while AWS resolves their US-East-1 outage. All features are now available with normal performance.

Read the full incident report →