SignUpGenius incident

V3 API - Service Degradation

Resolved on October 28, 2025, affecting Current status by service (v3 API) and Current status by service (v3 API).

resolved Oct 28, 2025, 11:08 PM UTC

We're experiencing increased error rates and latencies on our V3 API due to AWS infrastructure issues in US-EAST-1. This is impacting ECS and EC2 services that power our backend. We're monitoring closely as AWS works to resolve. Retries should succeed. Next update by 4:15 PM PDT.

Started
Oct 28, 2025, 11:08 PM UTC
Resolved
Oct 28, 2025, 11:08 PM UTC
Duration
–
Detected by Pingoru
Oct 28, 2025, 11:08 PM UTC

Affected components

Current status by service (v3 API)Current status by service (v3 API)

Update timeline

  1. resolved Oct 28, 2025, 11:08 PM UTC

    We're experiencing increased error rates and latencies on our V3 API due to AWS infrastructure issues in US-EAST-1. This is impacting ECS and EC2 services that power our backend. We're monitoring closely as AWS works to resolve. Retries should succeed. Next update by 4:15 PM PDT.

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