SignUpGenius incident

V3 API - Service Degradation

Minor Resolved View vendor source →

SignUpGenius experienced a minor incident on October 28, 2025 affecting Current status by service (v3 API), lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 11:08 PM UTC
Resolved
Oct 28, 2025, 11:08 PM UTC
Duration
—
Detected by Pingoru
Oct 28, 2025, 11:08 PM UTC

Affected components

Current status by service (v3 API)

Update timeline

  1. resolved Oct 28, 2025, 11:08 PM UTC

    We're experiencing increased error rates and latencies on our V3 API due to AWS infrastructure issues in US-EAST-1. This is impacting ECS and EC2 services that power our backend. We're monitoring closely as AWS works to resolve. Retries should succeed. Next update by 4:15 PM PDT.