Resolved after 15 minutes, affecting API and Website and 1 more, on August 10, 2023.
We are continuing to monitor for any further issues.
Affected components
APIWebsiteiOS AppAndroid App
Update timeline
- investigating Aug 10, 2023, 03:55 AM UTC
Our web portal, phone apps and API are currently down. We are investigating the issue and working to restore service ASAP. Reporting & dashboards are still working as normal.
- monitoring Aug 10, 2023, 03:59 AM UTC
We have identified the issue and have implemented a fix. We will continue to monitor service for a period to ensure everything is working as normal again.
- monitoring Aug 10, 2023, 03:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 10, 2023, 04:10 AM UTC
All monitoring shows the incident is now fully resolved.
Your product runs on more than SignOnSite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services