SignOnSite incident

Intermittent Outtage

Resolved after 10 hours 23 minutes, affecting Website and iOS App and 1 more, on April 28, 2024.

resolved Apr 29, 2024, 06:29 AM UTC

Attendance registers are now loading as expected. No attendance records have been lost.

Started
Apr 28, 2024, 08:05 PM UTC
Resolved
Apr 29, 2024, 06:29 AM UTC
Duration
10h 23m
Detected by Pingoru
Apr 28, 2024, 08:05 PM UTC

Affected components

WebsiteiOS AppAndroid App

Update timeline

  1. investigating Apr 28, 2024, 08:05 PM UTC

    We are currently investigating the issue.

  2. identified Apr 28, 2024, 08:15 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Apr 28, 2024, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2024, 06:29 AM UTC

    Attendance registers are now loading as expected. No attendance records have been lost.

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