Signicat Outage History
Signicat is up right nowPingoru has recorded 183 incidents for Signicat: 183 in the last 12 months and 83 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 24 | 172 of 720 (24%) |
| May 2026 | 27 | 67 of 744 (9%) |
| June 2026 | 11 | 37 of 720 (5%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 26 | 386 of 744 (52%) |
| September 2026 | 29 | 310 of 720 (43%) |
| October 2026 | 28 | 92 of 594 (16%) |
Incidents, newest first
Notice March 17, 2026 Onboarding API eID Hub operational – Onboarding API - eID Hub
Started Mar 17, 2026, 05:30 PM UTC· resolved Mar 17, 2026, 05:30 PM UTC
- resolved Mar 17, 2026, 05:30 PM UTC
Operational since approx. 3:30 PM UTC.
Critical March 17, 2026 Service Disruption - Multiple methods 2h 13m Portal and Portal API, .beID, Buypass, Express Signature API and 23 more
Started Mar 17, 2026, 02:03 PM UTC· resolved Mar 17, 2026, 04:17 PM UTC
- investigating Mar 17, 2026, 02:03 PM UTC
We might be experiencing issues and are currently investigating this issue.
- investigating Mar 17, 2026, 02:28 PM UTC
We are continuing to investigate the ongoing incident. Signicat is treating this as an all-hands on deck situation, and we are giving it our highest priorities and resources.
- investigating Mar 17, 2026, 02:53 PM UTC
We are continuing to investigate this issue.
- investigating Mar 17, 2026, 03:12 PM UTC
We are continuing to investigate this issue.
- investigating Mar 17, 2026, 03:20 PM UTC
We are continuing to investigate this issue. Work is ongoing to resolve issues, and we are seeing signs of improvement.
- investigating Mar 17, 2026, 03:30 PM UTC
We have implemented a fix and see significant improvement. We will continue investigating the issue and monitor the situation closely.
- monitoring Mar 17, 2026, 03:48 PM UTC
Our services are operational, but we are continuing to monitor closely.
- resolved Mar 17, 2026, 04:17 PM UTC
This incident is resolved. We are working with our providers to find the exact cause. We are also working on another mitigation on our side, in the event this issue appears again.
Major March 17, 2026 Degraded performance 37m .beID, Buypass, Express Signature API, DigiD and 23 more
Started Mar 17, 2026, 12:07 PM UTC· resolved Mar 17, 2026, 12:44 PM UTC
- investigating Mar 17, 2026, 12:07 PM UTC
We might be experiencing issues and are currently investigating this issue.
- monitoring Mar 17, 2026, 12:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 12:44 PM UTC
This incident has been resolved.
Major March 17, 2026 Degraded performance - Multiple methods 5m .beID, Buypass, Express Signature API, DigiD and 23 more
Started Mar 17, 2026, 07:20 AM UTC· resolved Mar 17, 2026, 07:25 AM UTC
- investigating Mar 17, 2026, 08:00 AM UTC
We might be experiencing issues and are currently investigating this issue.
- identified Mar 17, 2026, 08:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 08:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 08:00 AM UTC
This incident has been resolved.
Minor March 16, 2026 Incident on 3rd party service Swedish BankID 5m Swedish BankID
Started Mar 16, 2026, 01:46 AM UTC· resolved Mar 16, 2026, 01:52 AM UTC
- investigating Mar 16, 2026, 07:45 AM UTC
We are currently investigating this issue.
- identified Mar 16, 2026, 07:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 16, 2026, 07:46 AM UTC
This incident has been resolved.
Minor March 13, 2026 Incident on 3rd party service - FTN S-pankki 4h 10m Finnish Bank eIDs (FTN)
Started Mar 13, 2026, 01:58 PM UTC· resolved Mar 13, 2026, 06:09 PM UTC
- monitoring Mar 13, 2026, 01:58 PM UTC
An incident is currently affecting FTN S-pankki Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Mar 13, 2026, 03:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 13, 2026, 08:09 PM UTC
This incident has been resolved.
Minor March 12, 2026 Incident on 3rd party service - BankID AML API 1h 57m BankID AML
Started Mar 12, 2026, 10:53 AM UTC· resolved Mar 12, 2026, 12:50 PM UTC
- monitoring Mar 12, 2026, 01:14 PM UTC
An incident is currently affecting BankID AML API Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Mar 12, 2026, 01:14 PM UTC
This incident has been resolved.
Minor March 12, 2026 Incident on 3rd party service - Norwegian BankID and ID-Porten 1h 28m ID-Porten, Norwegian BankID
Started Mar 12, 2026, 09:28 AM UTC· resolved Mar 12, 2026, 10:56 AM UTC
- monitoring Mar 12, 2026, 09:28 AM UTC
An incident is currently affecting Norwegian BankID and ID-porten Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Mar 12, 2026, 09:55 AM UTC
Norwegian BankID is experiencing issues with BankID App authentications. Users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. Their team has identified the issue and is working on restoring functionality for BankID App users. We will continue to monitor their progression towards resolution.
- monitoring Mar 12, 2026, 10:30 AM UTC
A fix has been implemented by Norwegian BankID and we see an increase in successful transactions from 10:49 CET. We are continuing to monitor for any further issues.
- resolved Mar 12, 2026, 10:56 AM UTC
This incident has been resolved.
Minor March 11, 2026 Degraded performance - Dokobit Portal - AWS 5h 49m Portal and Portal API, Universal API
Started Mar 11, 2026, 09:00 AM UTC· resolved Mar 11, 2026, 02:50 PM UTC
- investigating Mar 11, 2026, 02:42 PM UTC
We have observing degraded performance with Dokobit Portal, affecting integrations with PDF template crate/edit, PDF template fill and SignicatID onboarding process. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- identified Mar 11, 2026, 02:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 11, 2026, 02:44 PM UTC
A fix has been implemented, but it requires a clearing of browser cache. clear your browser cache. To fix the PDFTron error, please clear your browser cache: 1. Open browser settings: Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data 2. Select cache to clear: Choose Cached images and files (cookies can remain) 3. Clear and reload: Click Clear data Reload the page Shortcut: Windows: Ctrl + Shift + Delete Mac: Cmd + Shift + Delete
- resolved Mar 11, 2026, 02:50 PM UTC
The incident has been resolved. Users might have to clear browser cache on individual browsers. To clear your browser cache: 1. Open browser settings: Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data 2. Select cache to clear: Choose Cached images and files (cookies can remain) 3. Clear and reload: Click Clear data Reload the page Shortcut: Windows: Ctrl + Shift + Delete Mac: Cmd + Shift + Delete
Minor March 11, 2026 Degraded performance - eHerkenning KPN 2h 5m eHerkenning
Started Mar 11, 2026, 07:00 AM UTC· resolved Mar 11, 2026, 09:05 AM UTC
- investigating Mar 11, 2026, 07:00 AM UTC
We are currently observing degraded performance with eHerkenning KPN. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- identified Mar 11, 2026, 07:53 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 11, 2026, 09:46 AM UTC
This incident has been resolved.
Minor March 9, 2026 Degraded performance - Assure - VideoID 41m VideoID
Started Mar 09, 2026, 10:25 AM UTC· resolved Mar 09, 2026, 11:07 AM UTC
- investigating Mar 09, 2026, 11:06 AM UTC
We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- monitoring Mar 09, 2026, 11:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 11:07 AM UTC
This incident has been resolved.
Minor March 8, 2026 Incident on 3rd party service - FTN (Nordea) 14m Finnish Bank eIDs (FTN)
Started Mar 08, 2026, 09:12 AM UTC· resolved Mar 08, 2026, 09:26 AM UTC
- monitoring Mar 08, 2026, 09:12 AM UTC
An incident is currently affecting FTN (Nordea) Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Mar 08, 2026, 09:26 AM UTC
This incident has been resolved.
Major March 5, 2026 Incident on 3rd party service - Assure API: VideoID 28m eIDV Provider: Signicat VideoID, VideoID
Started Mar 05, 2026, 02:39 PM UTC· resolved Mar 05, 2026, 03:07 PM UTC
- monitoring Mar 05, 2026, 04:05 PM UTC
An incident is currently affecting Assure API: VideoID Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Mar 05, 2026, 04:05 PM UTC
This incident has been resolved.
Minor March 2, 2026 Incident on 3rd party service - POP Pankki, Säästöpankki and OmaSp 28m Finnish Bank eIDs (FTN)
Started Mar 02, 2026, 09:12 PM UTC· resolved Mar 02, 2026, 09:40 PM UTC
- monitoring Mar 02, 2026, 09:12 PM UTC
An incident is currently affecting POP Pankki, Säästöpankki and OmaSp Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Mar 02, 2026, 10:35 PM UTC
This incident has been resolved.
Major March 2, 2026 Incident on 3rd party service - IDIN 1h 39m Assure API, iDIN
Started Mar 02, 2026, 04:09 PM UTC· resolved Mar 02, 2026, 05:49 PM UTC
- monitoring Mar 02, 2026, 04:09 PM UTC
An incident is currently affecting IDIN Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Mar 02, 2026, 05:49 PM UTC
This incident has been resolved.
Minor February 26, 2026 Investigating performance - Express Sign 29m BankID AML, Express Signature API
Started Feb 26, 2026, 03:25 PM UTC· resolved Feb 26, 2026, 03:54 PM UTC
- investigating Feb 26, 2026, 03:25 PM UTC
We are currently looking into the performance for Express Sign.
- investigating Feb 26, 2026, 03:25 PM UTC
We are continuing to investigate this issue.
- resolved Feb 26, 2026, 03:54 PM UTC
This incident has been resolved.
Major February 25, 2026 Incident on 3rd party service - FTN (S-Pankki) 46m Finnish Bank eIDs (FTN)
Started Feb 25, 2026, 10:49 AM UTC· resolved Feb 25, 2026, 11:35 AM UTC
- monitoring Feb 25, 2026, 10:49 AM UTC
An incident is currently affecting FTN (S-Pankki). Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Feb 25, 2026, 11:35 AM UTC
This incident has been resolved.
Minor February 25, 2026 Partial outage on FTN (Aktia) 2h 21m Finnish Bank eIDs (FTN)
Started Feb 25, 2026, 07:11 AM UTC· resolved Feb 25, 2026, 09:32 AM UTC
No vendor updates were posted for this incident.
Minor February 24, 2026 Incident on 3rd party service - FTN Aktia 5h 20m Finnish Bank eIDs (FTN)
Started Feb 24, 2026, 05:13 PM UTC· resolved Feb 24, 2026, 10:33 PM UTC
No vendor updates were posted for this incident.
Notice February 24, 2026 SMS delivery issues in Dokobit portal 18h Portal and Portal API, Universal API
Started Feb 24, 2026, 04:00 PM UTC· resolved Feb 25, 2026, 10:00 AM UTC
No vendor updates were posted for this incident.