Signicat incident

Degraded performance - Assure - VideoID

Minor Resolved View vendor source →

Signicat experienced a minor incident on March 9, 2026 affecting VideoID, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 10:25 AM UTC
Resolved
Mar 09, 2026, 11:07 AM UTC
Duration
41m
Detected by Pingoru
Mar 09, 2026, 10:25 AM UTC

Affected components

VideoID

Update timeline

  1. investigating Mar 09, 2026, 11:06 AM UTC

    We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. monitoring Mar 09, 2026, 11:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 11:07 AM UTC

    This incident has been resolved.