Signicat incident

Incident on 3rd party service - Assure API: VideoID

Major Resolved View vendor source →

Signicat experienced a major incident on March 5, 2026 affecting eIDV Provider: Signicat VideoID and VideoID, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 02:39 PM UTC
Resolved
Mar 05, 2026, 03:07 PM UTC
Duration
28m
Detected by Pingoru
Mar 05, 2026, 02:39 PM UTC

Affected components

eIDV Provider: Signicat VideoIDVideoID

Update timeline

  1. monitoring Mar 05, 2026, 04:05 PM UTC

    An incident is currently affecting Assure API: VideoID Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  2. resolved Mar 05, 2026, 04:05 PM UTC

    This incident has been resolved.