Signicat incident

Degraded performance - eHerkenning KPN

Minor Resolved View vendor source →

Signicat experienced a minor incident on March 11, 2026 affecting eHerkenning, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 07:00 AM UTC
Resolved
Mar 11, 2026, 09:05 AM UTC
Duration
2h 5m
Detected by Pingoru
Mar 11, 2026, 07:00 AM UTC

Affected components

eHerkenning

Update timeline

  1. investigating Mar 11, 2026, 07:00 AM UTC

    We are currently observing degraded performance with eHerkenning KPN. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. identified Mar 11, 2026, 07:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2026, 09:46 AM UTC

    This incident has been resolved.