Signicat Outage History
Signicat is up right nowPingoru has recorded 183 incidents for Signicat: 183 in the last 12 months and 84 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 24 | 172 of 720 (24%) |
| May 2026 | 27 | 67 of 744 (9%) |
| June 2026 | 11 | 37 of 720 (5%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 26 | 386 of 744 (52%) |
| September 2026 | 29 | 310 of 720 (43%) |
| October 2026 | 28 | 92 of 591 (16%) |
Incidents, newest first
Minor September 29, 2026 Incident on 3rd party service - eHerkenning - KPN 16h 49m eHerkenning
Started Sep 29, 2026, 04:00 PM UTC· resolved Sep 30, 2026, 08:49 AM UTC
- monitoring Sep 29, 2026, 04:00 PM UTC
An incident is currently affecting eHerkenning - KPN Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 30, 2026, 08:49 AM UTC
The incident has been resolved.
Minor September 29, 2026 Incident on 3rd party service - Freja eID 4h 49m Freja eID
Started Sep 29, 2026, 07:05 AM UTC· resolved Sep 29, 2026, 11:55 AM UTC
- monitoring Sep 29, 2026, 07:05 AM UTC
An incident is currently affecting Freja eID. Authentication is working as intended, however users registering for Freja with a driving licence are unable to complete their registration. We are monitoring their progression towards resolution.
- resolved Sep 29, 2026, 11:55 AM UTC
Our internal investigation has concluded that the Freja eID downtime will not affect our connection in any capacity, therefore this has been marked as resolved.
Minor September 25, 2026 Incident on 3rd party service - Norwegian BankID (eSign) 1h 29m Norwegian BankID - Auth, Norwegian BankID - Sign
Started Sep 25, 2026, 10:54 AM UTC· resolved Sep 25, 2026, 12:23 PM UTC
- monitoring Sep 25, 2026, 10:54 AM UTC
An incident is currently affecting Norwegian BankID eSign. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 25, 2026, 12:00 PM UTC
BankID reports having implemented a fix by restarting the affected services, and are monitoring the results.
- resolved Sep 25, 2026, 12:23 PM UTC
The issue has been resolved and functionality is back to full.
Minor September 24, 2026 Incident on 3rd party service - FTN - Mobiilivarmmene/Telia 16h 41m
Started Sep 24, 2026, 01:49 PM UTC· resolved Sep 25, 2026, 06:31 AM UTC
- monitoring Sep 24, 2026, 01:49 PM UTC
An incident is currently affecting FTN Mobiilivarmmene/Telia Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 25, 2026, 06:31 AM UTC
The issue have been resolved.
Minor September 24, 2026 Incident on 3rd party service - FTN - Saastopankki 19h 17m
Started Sep 24, 2026, 11:14 AM UTC· resolved Sep 25, 2026, 06:31 AM UTC
- monitoring Sep 24, 2026, 11:14 AM UTC
An incident is currently affecting FTN - Saastopankki Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 25, 2026, 06:31 AM UTC
The issue have been resolved.
Minor September 24, 2026 Incident on 3rd party service - Data Verification Source: dk-cvr 3h 29m Data Verification
Started Sep 24, 2026, 08:18 AM UTC· resolved Sep 24, 2026, 11:48 AM UTC
- monitoring Sep 24, 2026, 08:18 AM UTC
An incident is currently affecting dk-cvr Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 24, 2026, 10:01 AM UTC
The issue has been identified, 3rd party is working towards a resolution and should be done within an hour.
- resolved Sep 24, 2026, 11:48 AM UTC
The issue has been resolved.
Minor September 24, 2026 SMS sending to Europe degraded performance - id.signicat.com 5h 35m SMS OTP, Enterprise Sign API, DocumentService
Started Sep 24, 2026, 06:54 AM UTC· resolved Sep 24, 2026, 12:29 PM UTC
- identified Sep 24, 2026, 06:54 AM UTC
We are currently investigating an issue affecting our sending of SMS's to Europe. This can effect both sms-otp and sms-notifications.
- monitoring Sep 24, 2026, 11:30 AM UTC
We are seeing an increase in successful SMS's sending to Europe once again. We will continue to monitor the service for potential issues and deploy a permanent fix soon.
- resolved Sep 24, 2026, 12:29 PM UTC
The issue have been resolved.
Minor September 23, 2026 Incident on 3rd party service - se-spar 39m Data Verification
Started Sep 23, 2026, 11:21 AM UTC· resolved Sep 23, 2026, 12:00 PM UTC
- monitoring Sep 23, 2026, 11:21 AM UTC
An incident is currently affecting se-spar Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 23, 2026, 12:00 PM UTC
The issue have been resolved.
Minor September 23, 2026 Incident on 3rd party service - Se-Bolagverket 3h 13m Data Verification
Started Sep 23, 2026, 07:43 AM UTC· resolved Sep 23, 2026, 10:57 AM UTC
- monitoring Sep 23, 2026, 07:43 AM UTC
An incident is currently affecting Se-Bolagverket Fetching UBO from Bolagsverket is facing an issue and we have notified the source. We are awaiting updates from the third party. We are monitoring their progression towards resolution.
- monitoring Sep 23, 2026, 10:29 AM UTC
We are continuing to monitor the situation.
- monitoring Sep 23, 2026, 10:40 AM UTC
The issue has been resolved and we are currently monitoring further.
- resolved Sep 23, 2026, 10:57 AM UTC
The issue have been resolved.
Minor September 19, 2026 Incident on 3rd party service - ID-porten 1h 21m ID-Porten
Started Sep 19, 2026, 10:59 AM UTC· resolved Sep 19, 2026, 12:21 PM UTC
- monitoring Sep 19, 2026, 10:59 AM UTC
An incident is currently affecting ID-porten Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 19, 2026, 11:37 AM UTC
Successrate has stabilized. They are continuing working on a fix. We are monitoring their progression towards resolution.
- resolved Sep 19, 2026, 12:21 PM UTC
ID-porten is back to normal operations. They will continue to monitor the situation.
Minor September 18, 2026 Incident on 3rd party service - DigID 1h 6m DigiD, DigiD CombiConnect
Started Sep 18, 2026, 07:30 AM UTC· resolved Sep 18, 2026, 08:36 AM UTC
- monitoring Sep 18, 2026, 07:30 AM UTC
An incident is currently affecting DigID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 18, 2026, 08:36 AM UTC
The incident is resolved and the product is working as expected.
Minor September 16, 2026 Incident on 3rd party service - ID-Porten and Data Verification source freg 15m ID-Porten, Data Verification
Started Sep 16, 2026, 04:25 PM UTC· resolved Sep 16, 2026, 04:40 PM UTC
- monitoring Sep 16, 2026, 04:25 PM UTC
An incident is currently affecting ID-porten and Data Verification source freg Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 16, 2026, 04:40 PM UTC
The issue has been resolved
Minor September 16, 2026 Degraded performance - VideoID 15m VideoID
Started Sep 16, 2026, 11:08 AM UTC· resolved Sep 16, 2026, 11:24 AM UTC
- monitoring Sep 16, 2026, 11:08 AM UTC
We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com/assure endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- resolved Sep 16, 2026, 11:24 AM UTC
The issue has been resolved.
Minor September 16, 2026 Degraded performance - Signicat Dashboard 2h 3m Signicat Dashboard
Started Sep 16, 2026, 08:36 AM UTC· resolved Sep 16, 2026, 10:40 AM UTC
- investigating Sep 16, 2026, 08:36 AM UTC
We are currently observing degraded performance with the Signicat Dashboard, affecting account creation. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- identified Sep 16, 2026, 10:24 AM UTC
The root cause have been identified and a fix to resolve the issue is being worked on.
- resolved Sep 16, 2026, 10:40 AM UTC
The issue has been resolved
Minor September 15, 2026 Incident on 3rd party service - Norwegian BankID 29m Norwegian BankID - Auth
Started Sep 15, 2026, 08:47 AM UTC· resolved Sep 15, 2026, 09:16 AM UTC
- monitoring Sep 15, 2026, 08:47 AM UTC
An incident is currently affecting Norwegian BankID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 15, 2026, 09:04 AM UTC
The success rate is back to normal and we will continue to monitor.
- resolved Sep 15, 2026, 09:16 AM UTC
The issue have been resolved
Minor September 10, 2026 Degraded performance - Dokobit Documents Gateway 17m Documents Gateway
Started Sep 10, 2026, 02:40 PM UTC· resolved Sep 10, 2026, 02:57 PM UTC
- investigating Sep 10, 2026, 02:40 PM UTC
We are currently observing degraded performance with Dokobit Documents Gateway. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- resolved Sep 10, 2026, 02:57 PM UTC
The issue have been resolved.
Minor September 10, 2026 Third party incident - Data verification - se-bolagsverket 37m Data Verification
Started Sep 10, 2026, 12:15 PM UTC· resolved Sep 10, 2026, 12:53 PM UTC
- investigating Sep 10, 2026, 12:15 PM UTC
We are currently observing degraded performance with Data verification - se-bolagsverket. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- monitoring Sep 10, 2026, 12:17 PM UTC
An incident is currently affecting Data verification - se-bolagsverket Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 10, 2026, 12:40 PM UTC
The issue has been resolved and we are currently monitoring further.
- resolved Sep 10, 2026, 12:53 PM UTC
The issue have been resolved.
Minor September 10, 2026 Degraded performance - MobileID Server-Side Face authentication 21m MobileID, MobileID
Started Sep 10, 2026, 12:06 PM UTC· resolved Sep 10, 2026, 12:28 PM UTC
- identified Sep 10, 2026, 12:06 PM UTC
We are currently observing degraded performance with MobileID Server-Side Face authentication. We have identified an issue with MobileID and are currently working on a fix.
- monitoring Sep 10, 2026, 12:21 PM UTC
A fix have been implemented and we are currently monitoring.
- resolved Sep 10, 2026, 12:28 PM UTC
The issue has been resolved.
Minor September 8, 2026 Incident on 3rd party service - DK-CVR 11h 10m Data Verification
Started Sep 08, 2026, 08:19 PM UTC· resolved Sep 09, 2026, 07:29 AM UTC
- monitoring Sep 08, 2026, 08:19 PM UTC
An incident is currently affecting DK-CVR. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 09, 2026, 07:29 AM UTC
The incident has been resolved.
Minor September 7, 2026 Incident on 3rd party service - FTN OP 8h 6m
Started Sep 07, 2026, 10:37 PM UTC· resolved Sep 08, 2026, 06:44 AM UTC
- monitoring Sep 07, 2026, 10:37 PM UTC
An incident is currently affecting FTN OP Bank. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 08, 2026, 06:44 AM UTC
This incident was resolved around 02:23 CEST/03:23 EEST.
Minor September 7, 2026 Third party maintenance - itsme 1h 42m itsme
Started Sep 07, 2026, 08:00 PM UTC· resolved Sep 07, 2026, 09:42 PM UTC
- monitoring Sep 07, 2026, 08:00 PM UTC
itsme will undergo routine maintenance starting 22:00 CEST. Customers may experience disconnections during the switchover and restart of services.
- resolved Sep 07, 2026, 09:42 PM UTC
The maintenance has been finalised. All affected services are operational.
Minor September 3, 2026 Incident on 3rd party service - Norwegian BankID Sign 1d 16h Norwegian BankID - Auth, Sign API v2, Enterprise Sign API, Express Signature API
Started Sep 03, 2026, 08:08 PM UTC· resolved Sep 05, 2026, 12:39 PM UTC
- monitoring Sep 03, 2026, 08:08 PM UTC
An incident is currently affecting Norwegian BankID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 03, 2026, 09:11 PM UTC
There has been setup an mitigation plan to resolve this incident, we expect to have an update between 08:00-09:00 CEST
- monitoring Sep 04, 2026, 07:09 AM UTC
Incident is still ongoing. Expected update from Norwegian BankID 09:30 CEST
- monitoring Sep 04, 2026, 07:43 AM UTC
We are continuing to monitor the disruption affecting Norwegian BankID signing. The disruption originates from an issue at BankID's end. We are actively monitoring the situation and in continuous communication with their technical team. We will provide another update by 11:00 CEST or as soon as new information becomes available. We sincerely apologize for the inconvenience this is causing.
- monitoring Sep 04, 2026, 09:24 AM UTC
We continue to actively monitor the ongoing disruption affecting Norwegian BankID signing. BankID has reported that a full fix is not yet in place, but their engineering team has identified a concrete path forward and is actively working on a mitigation over the next two hours. In the meantime, signing transactions remain degraded or unavailable. We are closely tracking BankID’s progress and will provide our next status update around 13:15 CEST or earlier if new details emerge.
- monitoring Sep 04, 2026, 10:05 AM UTC
We are seeing recovery in transaction success rates for Norwegian BankID signing. While traffic is stabilizing, we are keeping the service under close observation to ensure sustained performance and reliability before declaring full resolution. We will provide a final confirmation once the service has completely normalized.
- monitoring Sep 04, 2026, 11:45 AM UTC
Success rates for Norwegian BankID signing continue to show steady improvement as traffic flows through the service. We are keeping the service under active observation to verify long-term stability and ensure that performance remains consistent before declaring full resolution. Another update will follow once complete recovery is confirmed.
- monitoring Sep 04, 2026, 03:31 PM UTC
We are seeing degraded performance from Norwegian BankID Signing
- monitoring Sep 04, 2026, 07:26 PM UTC
Success rates for Norwegian BankID signing continue to show stability as traffic flows through the service. We are keeping the service under active observation to verify long-term stability and ensure that performance remains consistent before declaring full resolution. Another update will follow once complete recovery is confirmed.
- resolved Sep 05, 2026, 12:39 PM UTC
This incident has been resolved.
Minor September 3, 2026 Incident on 3rd party service - Norwegian BankID Signing 13h 4m Sign API v2, Enterprise Sign API, Express Signature API
Started Sep 03, 2026, 06:27 AM UTC· resolved Sep 03, 2026, 07:31 PM UTC
- monitoring Sep 03, 2026, 06:27 AM UTC
An incident is currently affecting Norwegian BankID Signing Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 03, 2026, 07:47 AM UTC
Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 08:29 AM UTC
An incident is currently affecting Norwegian BankID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- monitoring Sep 03, 2026, 08:56 AM UTC
Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 09:31 AM UTC
Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 10:12 AM UTC
Norwegian BankID has given a ETA for 13:00 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 11:14 AM UTC
Norwegian BankID has given a ETA for 15:00 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 01:29 PM UTC
Norwegian BankID no new ETA given Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 01:58 PM UTC
Norwegian BankID new ETA 17:40 Norwegian BankID is currently working on a fix for this issue. Norwegian BankID Components affected: BankID Signing - BankID Signing CSC BankID Signing - BankID Signing WYSIWYS BankID Signing - BankID Signing B2B BankID Signing - BankID Qualified Timstamp
- monitoring Sep 03, 2026, 05:10 PM UTC
Norwegian BankID is actively working on a fix for this issue.
- monitoring Sep 03, 2026, 05:27 PM UTC
Incident handling is still ongoing, expected trajectory is at least 4 hours.
- monitoring Sep 03, 2026, 07:09 PM UTC
We are seeing improvements towards the sign solution.
- resolved Sep 03, 2026, 07:31 PM UTC
The incident has been resolved and the product is working as expected.
Minor September 2, 2026 Incident on 3rd party service - BankID Signing 22h 38m Sign API v2, Enterprise Sign API
Started Sep 02, 2026, 09:30 PM UTC· resolved Sep 03, 2026, 08:08 PM UTC
- monitoring Sep 02, 2026, 09:30 PM UTC
An incident is currently affecting BankID Signing Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 03, 2026, 01:43 AM UTC
The incident is resolved
- monitoring Sep 03, 2026, 08:06 PM UTC
We are experiencing instability with Norwegian BankID.
- resolved Sep 03, 2026, 08:08 PM UTC
Resolved.
Minor September 1, 2026 Incident on 3rd party service - IDIN Rabobank 35m iDIN
Started Sep 01, 2026, 06:55 AM UTC· resolved Sep 01, 2026, 07:30 AM UTC
- monitoring Sep 01, 2026, 06:55 AM UTC
An incident is currently affecting IDIN Rabobank Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
- resolved Sep 01, 2026, 07:30 AM UTC
The incident have been resolved.