There were 51 Signicat outages since February 24, 2026 totaling 74h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently observing degraded performance with Document Service, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations. Degraded performance for Documents (Legacy service) for a limited number of customers. Signing is working but management of these are affected.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue. We expect to have a new update tomorrow at 09:00 CET.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently investigating an issue affecting several components, see list of components affected.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We see significant improvement after the fix was implemented. We will continue investigating the issue and monitor the situation closely.
Our services are operational, but we are continuing to monitor closely.
This incident has been resolved.
We are currently observing degraded performance with iDIN, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Operational since approx. 3:30 PM UTC.
Operational since approx. 3:30 PM UTC.
We might be experiencing issues and are currently investigating this issue.
We are continuing to investigate the ongoing incident. Signicat is treating this as an all-hands on deck situation, and we are giving it our highest priorities and resources.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue. Work is ongoing to resolve issues, and we are seeing signs of improvement.
We have implemented a fix and see significant improvement. We will continue investigating the issue and monitor the situation closely.
Our services are operational, but we are continuing to monitor closely.
This incident is resolved. We are working with our providers to find the exact cause. We are also working on another mitigation on our side, in the event this issue appears again.
We might be experiencing issues and are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We might be experiencing issues and are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
An incident is currently affecting FTN S-pankki Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
We are continuing to monitor for any further issues.
This incident has been resolved.
An incident is currently affecting BankID AML API Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
An incident is currently affecting Norwegian BankID and ID-porten Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
Norwegian BankID is experiencing issues with BankID App authentications. Users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. Their team has identified the issue and is working on restoring functionality for BankID App users. We will continue to monitor their progression towards resolution.
A fix has been implemented by Norwegian BankID and we see an increase in successful transactions from 10:49 CET. We are continuing to monitor for any further issues.
This incident has been resolved.
We have observing degraded performance with Dokobit Portal, affecting integrations with PDF template crate/edit, PDF template fill and SignicatID onboarding process. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
The issue has been identified and a fix is being implemented.
A fix has been implemented, but it requires a clearing of browser cache. clear your browser cache. To fix the PDFTron error, please clear your browser cache: 1. Open browser settings: Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data 2. Select cache to clear: Choose Cached images and files (cookies can remain) 3. Clear and reload: Click Clear data Reload the page Shortcut: Windows: Ctrl + Shift + Delete Mac: Cmd + Shift + Delete
The incident has been resolved. Users might have to clear browser cache on individual browsers. To clear your browser cache: 1. Open browser settings: Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data 2. Select cache to clear: Choose Cached images and files (cookies can remain) 3. Clear and reload: Click Clear data Reload the page Shortcut: Windows: Ctrl + Shift + Delete Mac: Cmd + Shift + Delete
We are currently observing degraded performance with eHerkenning KPN. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An incident is currently affecting FTN (Nordea) Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
An incident is currently affecting Assure API: VideoID Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
An incident is currently affecting POP Pankki, Säästöpankki and OmaSp Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
An incident is currently affecting IDIN Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
This incident has been resolved.
We are currently looking into the performance for Express Sign.
We are continuing to investigate this issue.
This incident has been resolved.
An incident is currently affecting FTN (S-Pankki). Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
This incident has been resolved.
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