Signicat incident

Degraded performance - MobileID Server-Side Face authentication

Resolved after 21 minutes, affecting MobileID and MobileID, on September 10, 2026.

monitoring Sep 10, 2026, 12:21 PM UTC

A fix have been implemented and we are currently monitoring.

Started
Sep 10, 2026, 12:06 PM UTC
Resolved
Sep 10, 2026, 12:28 PM UTC
Duration
21m
Detected by Pingoru
Sep 10, 2026, 12:06 PM UTC

Affected components

MobileIDMobileID

Update timeline

  1. identified Sep 10, 2026, 12:06 PM UTC

    We are currently observing degraded performance with MobileID Server-Side Face authentication. We have identified an issue with MobileID and are currently working on a fix.

  2. monitoring Sep 10, 2026, 12:21 PM UTC

    A fix have been implemented and we are currently monitoring.

  3. resolved Sep 10, 2026, 12:28 PM UTC

    The issue has been resolved.

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