Signicat incident

Degraded performance - VideoID

Resolved after 15 minutes, affecting VideoID, on September 16, 2026.

monitoring Sep 16, 2026, 11:08 AM UTC

We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com/assure endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Started
Sep 16, 2026, 11:08 AM UTC
Resolved
Sep 16, 2026, 11:24 AM UTC
Duration
15m
Detected by Pingoru
Sep 16, 2026, 11:08 AM UTC

Affected components

VideoID

Update timeline

  1. monitoring Sep 16, 2026, 11:08 AM UTC

    We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com/assure endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. resolved Sep 16, 2026, 11:24 AM UTC

    The issue has been resolved.

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