Signicat incident

Issue with the long term QES

Resolved after 11 hours 33 minutes, affecting Onboarding API - Signing and SignatureID QES, on May 28, 2026.

identified May 28, 2026, 07:12 PM UTC

We are currently experiencing an issue with signing documents using long-term Qualified Electronic Signatures (QES). This has been reported to our third-party provider, who is actively investigating. We will provide updates as soon as we have more information.

Started
May 28, 2026, 07:12 PM UTC
Resolved
May 29, 2026, 06:46 AM UTC
Duration
11h 33m
Detected by Pingoru
May 28, 2026, 07:12 PM UTC

Affected components

Onboarding API - SigningSignatureID QES

Update timeline

  1. identified May 28, 2026, 07:12 PM UTC

    We are currently experiencing an issue with signing documents using long-term Qualified Electronic Signatures (QES). This has been reported to our third-party provider, who is actively investigating. We will provide updates as soon as we have more information.

  2. resolved May 29, 2026, 06:46 AM UTC

    This incident has been resolved.

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