Resolved after 49 minutes, affecting MobileID and MobileID, on October 21, 2026.
We see improved performance since 18:50 CET, and currently error rate is normal. The underlying issue is not fixed, but we are applying work-arounds.
Affected components
Update timeline
- investigating Oct 21, 2026, 04:38 PM UTC
We are currently observing degraded performance with ReuseID - MobileID, affecting integrations on DTP. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- investigating Oct 21, 2026, 04:43 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 21, 2026, 05:12 PM UTC
We see improved performance since 18:50 CET, and currently error rate is normal. The underlying issue is not fixed, but we are applying work-arounds.
- resolved Oct 21, 2026, 05:27 PM UTC
Service is functioning normally with mitigating actions in place.
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