Signicat incident

Third party maintenance - eHerkenning - KPN

Minor Resolved View vendor source →

Signicat experienced a minor incident on May 20, 2026 affecting eHerkenning, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:23 PM UTC
Resolved
May 20, 2026, 01:59 PM UTC
Duration
1h 35m
Detected by Pingoru
May 20, 2026, 12:23 PM UTC

Affected components

eHerkenning

Update timeline

  1. monitoring May 20, 2026, 12:47 PM UTC

    Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

  2. monitoring May 20, 2026, 01:47 PM UTC

    We are seeing normalized success rates. The product is fully operational again. Signicat will continue to monitor before resolving.

  3. resolved May 20, 2026, 01:59 PM UTC

    This incident has been resolved.