Signicat incident

Third party maintenance - eHerkenning - KPN

Resolved after 1 hour 35 minutes, affecting eHerkenning, on May 20, 2026.

monitoring May 20, 2026, 01:47 PM UTC

We are seeing normalized success rates. The product is fully operational again. Signicat will continue to monitor before resolving.

Started
May 20, 2026, 12:23 PM UTC
Resolved
May 20, 2026, 01:59 PM UTC
Duration
1h 35m
Detected by Pingoru
May 20, 2026, 12:23 PM UTC

Affected components

eHerkenning

Update timeline

  1. monitoring May 20, 2026, 12:47 PM UTC

    Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

  2. monitoring May 20, 2026, 01:47 PM UTC

    We are seeing normalized success rates. The product is fully operational again. Signicat will continue to monitor before resolving.

  3. resolved May 20, 2026, 01:59 PM UTC

    This incident has been resolved.

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