Signicat incident

Incident on 3rd party service - eIDV-Provider: Onfido

Minor Resolved View vendor source →

Signicat experienced a minor incident on May 12, 2026 affecting eIDV Provider: Onfido, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 12:41 PM UTC
Resolved
May 12, 2026, 01:13 PM UTC
Duration
32m
Detected by Pingoru
May 12, 2026, 12:41 PM UTC

Affected components

eIDV Provider: Onfido

Update timeline

  1. monitoring May 12, 2026, 12:41 PM UTC

    An incident is currently affecting Onfido for Identity Reports in UK jurisdiction. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  2. resolved May 12, 2026, 01:13 PM UTC

    This incident has been resolved.