Signicat incident

Outage - Signicat Platform outage

Signicat is currently experiencing a major incident affecting ReuseID API and Portal and Portal API and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 10:26 AM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
May 11, 2026, 10:26 AM UTC

Affected components

ReuseID APIPortal and Portal APISign API v2.beIDBuypassExpress Signature APIIdentity GatewayDigiDeHerkenningAssure APIEmail OTPEstonian ID CardFinnish Bank eIDs (FTN)Freja eIDSignicat Identity BrokeriDINitsmeOwnIdPMitIDMy SignicatSignicat dashboardMobileID (OIDC)mojeIDNorwegian BankIDPersonalausweisSamleikinSmart-IDSMS OTPSPIDSwedish BankIDSuomi.fi e-identification

Update timeline

  1. investigating May 11, 2026, 10:26 AM UTC

    We might be experiencing issues and are currently investigating this issue.

  2. investigating May 11, 2026, 10:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 11, 2026, 10:35 AM UTC

    We are continuing to investigate this issue.

  4. investigating May 11, 2026, 10:42 AM UTC

    We are continuing to investigate this issue.

  5. identified May 11, 2026, 10:57 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 11, 2026, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.