Signicat incident

Outage - Signicat Platform outage

Major Resolved View vendor source →

Signicat experienced a major incident on May 11, 2026 affecting ReuseID API and Portal and Portal API and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 10:26 AM UTC
Resolved
May 11, 2026, 12:34 PM UTC
Duration
2h 7m
Detected by Pingoru
May 11, 2026, 10:26 AM UTC

Affected components

ReuseID APIPortal and Portal APISign API v2.beIDBuypassExpress Signature APIIdentity GatewayDigiDDigiD CombiConnecteHerkenning

Update timeline

  1. investigating May 11, 2026, 10:26 AM UTC

    We might be experiencing issues and are currently investigating this issue.

  2. investigating May 11, 2026, 10:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 11, 2026, 10:35 AM UTC

    We are continuing to investigate this issue.

  4. investigating May 11, 2026, 10:42 AM UTC

    We are continuing to investigate this issue.

  5. identified May 11, 2026, 10:57 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 11, 2026, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 11, 2026, 12:17 PM UTC

    We are seeing an recovery to our products and services. We are monitoring additionally before resolving.

  8. resolved May 11, 2026, 12:34 PM UTC

    This incident has been resolved.