Signicat incident
Degraded performance - ID Document and Biometric Verification - VideoID
Minor Vendor's status page →
Resolved after 7 minutes, affecting VideoID, on October 15, 2026.
We are currently observing degraded performance with ID Document and Biometric Verification - VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Affected components
VideoID
Update timeline
- investigating Oct 15, 2026, 12:06 PM UTC
We are currently observing degraded performance with ID Document and Biometric Verification - VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
- resolved Oct 15, 2026, 12:14 PM UTC
This incident has been resolved.
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