Signicat incident

3rd party incident - Degraded performance - DigID

Resolved after 6 hours 7 minutes, affecting DigiD, on August 20, 2026.

resolved Aug 20, 2026, 02:02 PM UTC

We have been monitoring and have seen that the issue is now resolved and the resolution is persistant.

Started
Aug 20, 2026, 07:55 AM UTC
Resolved
Aug 20, 2026, 02:02 PM UTC
Duration
6h 7m
Detected by Pingoru
Aug 20, 2026, 07:55 AM UTC

Affected components

DigiD

Update timeline

  1. investigating Aug 20, 2026, 07:55 AM UTC

    We are currently observing degraded performance with DigID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. monitoring Aug 20, 2026, 09:05 AM UTC

    An incident is currently affecting DigID. We have identified that our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  3. monitoring Aug 20, 2026, 11:32 AM UTC

    We are still experiencing issues related to this 3rd party incident.

  4. resolved Aug 20, 2026, 02:02 PM UTC

    We have been monitoring and have seen that the issue is now resolved and the resolution is persistant.

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