Signicat incident

Degraded performance - BankID AML API

Resolved after 17 hours 47 minutes, affecting Express Signature API and BankID AML, on August 24, 2026.

monitoring Aug 24, 2026, 09:19 PM UTC

The incident is currently affecting BankID AML API, again affecting our Express Signature API. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

Started
Aug 24, 2026, 08:09 PM UTC
Resolved
Aug 25, 2026, 01:57 PM UTC
Duration
17h 47m
Detected by Pingoru
Aug 24, 2026, 08:09 PM UTC

Affected components

Express Signature APIBankID AML

Update timeline

  1. investigating Aug 24, 2026, 08:09 PM UTC

    We are currently observing degraded performance with BankID AML API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

  2. investigating Aug 24, 2026, 08:12 PM UTC

    Express Signature API is affected by BankID AML API having degraded performance.

  3. monitoring Aug 24, 2026, 09:19 PM UTC

    The incident is currently affecting BankID AML API, again affecting our Express Signature API. Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  4. resolved Aug 25, 2026, 01:57 PM UTC

    The issue is resolved.

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