Signicat incident

Incident on 3rd party service - WebID - SignID

Resolved after 2 hours 4 minutes, affecting WebID, on October 13, 2026.

monitoring Oct 13, 2026, 09:04 AM UTC

After further testing, the issue persists. We continue to monitor for a resolution and an update will be made as soon as possible.

Started
Oct 13, 2026, 07:29 AM UTC
Resolved
Oct 13, 2026, 09:33 AM UTC
Duration
2h 4m
Detected by Pingoru
Oct 13, 2026, 07:29 AM UTC

Affected components

WebID

Update timeline

  1. monitoring Oct 13, 2026, 07:29 AM UTC

    An incident is currently affecting WebID - SignID Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

  2. monitoring Oct 13, 2026, 07:37 AM UTC

    The underlying problem has been identified. A fix is currently being prepared.

  3. monitoring Oct 13, 2026, 08:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 13, 2026, 09:04 AM UTC

    After further testing, the issue persists. We continue to monitor for a resolution and an update will be made as soon as possible.

  5. resolved Oct 13, 2026, 09:33 AM UTC

    The incident has been resolved.

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