SignalPath Outage History

SignalPath is up right now

Pingoru has recorded 51 incidents for SignalPath: 4 in the last 12 months and 2 in the last 90 days.

Source: status.signalpath.com

51incidents recorded
4last 12 months
2last 90 days
15 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct6%
Pingoru began tracking SignalPath in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 2026124 of 744 (3%)
September 202600 of 720 (0%)
October 2026128 of 509 (6%)

Incidents, newest first

Critical October 13, 2026 SiteCTMS - Viewpoint API is offline 1d 4h API

Started Oct 13, 2026, 07:35 PM UTC· resolved Oct 14, 2026, 11:38 PM UTC

  1. investigating Oct 13, 2026, 07:35 PM UTC

    An issue has been identified with Viewpoint API request authentication. We are currently investigating this issue.

  2. monitoring Oct 13, 2026, 11:46 PM UTC

    A fix for the Viewpoint API request authentication has been implemented. We are continuing to monitor the results.

  3. resolved Oct 14, 2026, 11:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026 SiteCTMS - Slowness and intermittent errors 23h 44m TrialPath

Started Aug 17, 2026, 02:35 PM UTC· resolved Aug 18, 2026, 02:20 PM UTC

  1. investigating Aug 17, 2026, 02:35 PM UTC

    Some users may experience slowness and intermittent error messages within Enterprise and TrialPath. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.

  2. monitoring Aug 17, 2026, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 15, 2026 SiteCTMS Partial System Outage - Finance 7h 17m TrialPath

Started Jan 15, 2026, 05:45 PM UTC· resolved Jan 16, 2026, 01:03 AM UTC

  1. investigating Jan 15, 2026, 05:45 PM UTC

    Some users may experience a service outage with Finance. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.

  2. identified Jan 15, 2026, 08:55 PM UTC

    We have identified the source of the issue and are testing a fix. We thank you for your patience and will continue to provide updates via the status page

  3. monitoring Jan 15, 2026, 10:45 PM UTC

    A fix for the issue has been deployed and tested, and normal application functionality has been restored. We will continue to monitor the application state with the fix in place.

  4. resolved Jan 16, 2026, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 19, 2025 Site CTMS Partial System Outage - Insights 2h 1m Insights

Started Dec 19, 2025, 07:12 PM UTC· resolved Dec 19, 2025, 09:14 PM UTC

  1. investigating Dec 19, 2025, 07:12 PM UTC

    Some users may experience a service outage with Insights. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.

  2. resolved Dec 19, 2025, 09:14 PM UTC

    The SiteCTMS Insights application suite has been fully restored. We will continue monitor the status of the application.

Read the full incident report →

Minor October 9, 2025 Slowness occurring within Site CTMS 2h 21m TrialPath, Insights

Started Oct 09, 2025, 03:46 PM UTC· resolved Oct 09, 2025, 06:08 PM UTC

  1. investigating Oct 09, 2025, 03:46 PM UTC

    Some users may experience slowness within the application. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.

  2. resolved Oct 09, 2025, 06:08 PM UTC

    This incident has been resolved. The on-call team will continue monitor the status of the application.

Read the full incident report →

Major June 12, 2025 Site CTMS Partial System Outage 19h 33m API, Insights

Started Jun 12, 2025, 06:24 PM UTC· resolved Jun 13, 2025, 01:58 PM UTC

  1. investigating Jun 12, 2025, 06:24 PM UTC

    Some users may experience a service outage with Insights and API systems. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page

  2. identified Jun 12, 2025, 08:23 PM UTC

    There is an outage with our hosting provider causing users to experience a service outage with Insights and API systems. We apologize for the inconvenience and will provide updates via the status page

  3. monitoring Jun 12, 2025, 08:53 PM UTC

    An update has been applied and our team is continuing to monitor Insights and API status as the update rolls out. We apologize for the inconvenience and will provide updates via the status page

  4. resolved Jun 13, 2025, 01:58 PM UTC

    Primary issue was resolved around 4:49 PM EST yesterday and then affected systems took some time to catch back up.

Read the full incident report →

Critical April 23, 2025 SiteCTMS Application Suite: Major Outage 3h 39m API, TrialPath, Insights

Started Apr 23, 2025, 06:39 PM UTC· resolved Apr 23, 2025, 10:19 PM UTC

  1. investigating Apr 23, 2025, 06:39 PM UTC

    Currently the SiteCTMS Application is experiencing a total outage. The on-call team is investigating and will post updates as more information comes up

  2. investigating Apr 23, 2025, 07:55 PM UTC

    The CTMS team is still investigating the system outage. The team will continue to post updates as they come up.

  3. identified Apr 23, 2025, 09:40 PM UTC

    SiteCTMS has identified the issue and is working on bringing the application back online fully. The on-call team will continue to provide updates and monitor the system as services become available

  4. resolved Apr 23, 2025, 10:19 PM UTC

    The SiteCTMS application suite has been fully restored. The on-call team will continue monitor the status of the application.

Read the full incident report →

Major November 12, 2024 Site CTMS Finance Module Application Performance Degraded 6h 8m TrialPath

Started Nov 12, 2024, 05:35 PM UTC· resolved Nov 12, 2024, 11:43 PM UTC

  1. investigating Nov 12, 2024, 05:35 PM UTC

    Some users may experience a service outage with Accounting. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.

  2. monitoring Nov 12, 2024, 06:14 PM UTC

    SiteCTMS team has identified the issue and deployed a resolution. The team will continue to monitor the situation and finance performance.

  3. investigating Nov 12, 2024, 08:07 PM UTC

    We are continuing to investigate an issue with Accounting. Our team is continuing work to restore the service. We apologize for the inconvenience and will provide updates via the status page.

  4. resolved Nov 12, 2024, 11:43 PM UTC

    This incident has been resolved. We will continue to monitor the application for any performance concerns.

Read the full incident report →