SignalPath incident

Slowness occurring within Site CTMS

Minor Resolved View vendor source →

SignalPath experienced a minor incident on October 9, 2025 affecting TrialPath and Insights, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 03:46 PM UTC
Resolved
Oct 09, 2025, 06:08 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 09, 2025, 03:46 PM UTC

Affected components

TrialPathInsights

Update timeline

  1. investigating Oct 09, 2025, 03:46 PM UTC

    Some users may experience slowness within the application. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.

  2. resolved Oct 09, 2025, 06:08 PM UTC

    This incident has been resolved. The on-call team will continue monitor the status of the application.