SignalPath incident

SiteCTMS - Slowness and intermittent errors

Minor Resolved View vendor source →

SignalPath experienced a minor incident on August 17, 2026 affecting TrialPath, lasting 23h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 02:35 PM UTC
Resolved
Aug 18, 2026, 02:20 PM UTC
Duration
23h 44m
Detected by Pingoru
Aug 17, 2026, 02:35 PM UTC

Affected components

TrialPath

Update timeline

  1. investigating Aug 17, 2026, 02:35 PM UTC

    Some users may experience slowness and intermittent error messages within Enterprise and TrialPath. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.

  2. monitoring Aug 17, 2026, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 02:20 PM UTC

    This incident has been resolved.