SignalPath incident

SiteCTMS - Viewpoint API is offline

Critical Ongoing View vendor source →

SignalPath is currently experiencing a critical incident affecting API, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 07:35 PM UTC
Resolved
Ongoing
Duration
● 9h 9m
Detected by Pingoru
Oct 13, 2026, 07:35 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 13, 2026, 07:35 PM UTC

    An issue has been identified with Viewpoint API request authentication. We are currently investigating this issue.

  2. monitoring Oct 13, 2026, 11:46 PM UTC

    A fix for the Viewpoint API request authentication has been implemented. We are continuing to monitor the results.