SignalFx US0 incident

MetricTimeSeries Creation Delayed

Resolved after 1 hour 11 minutes, affecting Alerting, on August 24, 2026.

investigating Aug 25, 2026, 12:20 AM UTC

We've identified that this incident was a false alarm due to rate limiting applied to a single tenant. We have reached out to the affected tenant. All other customers within US0 are not and have not been impacted by this incident.

Started
Aug 24, 2026, 11:09 PM UTC
Resolved
Aug 25, 2026, 12:20 AM UTC
Duration
1h 11m
Detected by Pingoru
Aug 24, 2026, 11:09 PM UTC

Affected components

Alerting

Update timeline

  1. investigating Aug 24, 2026, 11:09 PM UTC

    From 3:08PM PDT, customers may experience delays in seeing newly created MetricTimeSeries. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Aug 25, 2026, 12:20 AM UTC

    We've identified that this incident was a false alarm due to rate limiting applied to a single tenant. We have reached out to the affected tenant. All other customers within US0 are not and have not been impacted by this incident.

  3. resolved Aug 25, 2026, 12:20 AM UTC

    This incident has been resolved.

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