SignalFx US0 incident

Degraded AWS CloudWatch Metadata Integration

Resolved after 15 hours 21 minutes, affecting Splunk CloudWatch Metric Streams, on October 23, 2026.

resolved Oct 23, 2026, 09:11 PM UTC

Splunk has confirmed that the degraded AWS CloudWatch integration in the me-central-1 (UAE) region is caused by an ongoing AWS regional disruption outside of Splunk's control. AWS has not provided a recovery timeline and recommends migrating affected resources to another region. Metric ingestion is not impacted. We are identifying affected customers and will reach out individually to discuss next steps. If you have immediate concerns, please contact your account team.

Started
Oct 23, 2026, 05:49 AM UTC
Resolved
Oct 23, 2026, 09:11 PM UTC
Duration
15h 21m
Detected by Pingoru
Oct 23, 2026, 05:49 AM UTC

Affected components

Splunk CloudWatch Metric Streams

Update timeline

  1. investigating Oct 23, 2026, 07:22 AM UTC

    We are investigating an issue with the AWS CloudWatch integration. Some customers may see missing or outdated resource tags on AWS metrics, and metric stream configuration changes may not be applied. Metric ingestion is not impacted. We will provide an update as soon as more information is available.

  2. identified Oct 23, 2026, 09:14 AM UTC

    We have identified that the degraded AWS CloudWatch integration is caused by an ongoing AWS disruption in the me-central-1 (UAE) region, including AWS CloudWatch and the Resource Groups Tagging API. Customers with AWS resources in this region may see missing or outdated resource tags on AWS metrics, and metric stream configuration changes may not be applied. Metric ingestion is not impacted. AWS has not provided a recovery timeline and recommends migrating to another region.

  3. resolved Oct 23, 2026, 09:11 PM UTC

    Splunk has confirmed that the degraded AWS CloudWatch integration in the me-central-1 (UAE) region is caused by an ongoing AWS regional disruption outside of Splunk's control. AWS has not provided a recovery timeline and recommends migrating affected resources to another region. Metric ingestion is not impacted. We are identifying affected customers and will reach out individually to discuss next steps. If you have immediate concerns, please contact your account team.

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