SignalFx US0 incident

Splunk Observability APIs Errors and Active Alerts Page is Loading Slowly

Resolved after 3 hours 59 minutes, affecting Splunk Observability Cloud API and Alerting, on July 14, 2026.

monitoring Jul 14, 2026, 07:07 PM UTC

A fix has been implemented and we are monitoring the results as backlog recovers. Alert states and event time series in the UI may be delayed while the backlog recovers.

Started
Jul 14, 2026, 03:45 PM UTC
Resolved
Jul 14, 2026, 07:44 PM UTC
Duration
3h 59m
Detected by Pingoru
Jul 14, 2026, 03:45 PM UTC

Affected components

Splunk Observability Cloud APIAlerting

Update timeline

  1. investigating Jul 14, 2026, 03:45 PM UTC

    We are currently investigating the issue. Certain APIs may be failing and active alert pages is loading slowly. No data is being dropped or lost.

  2. identified Jul 14, 2026, 04:49 PM UTC

    Customer impact began around 7:00 AM PDT. We have identified a fix, but a full recovery could take several hours

  3. identified Jul 14, 2026, 05:52 PM UTC

    We are continuing to work on a fix for this issue. A full recovery could take several hours

  4. monitoring Jul 14, 2026, 07:07 PM UTC

    A fix has been implemented and we are monitoring the results as backlog recovers. Alert states and event time series in the UI may be delayed while the backlog recovers.

  5. resolved Jul 14, 2026, 07:44 PM UTC

    This incident has been resolved.

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